AR Follow Up/Denial Management

  • The AR Analyst receives the work order from the cash costing department on all of the unpaid/partially paid claims

  • Allocation of unpaid/partially paid claims to AR team for further research

  • A weekly insurance receivable summary & detail report is generated from the client’s PMS by an analyst

  • Work orders are then distributed by the analyst team based on the age of the insurance AR & filing/appeal limits of outstanding claims

  • The AR analyst takes final action on the claims worked by AR team and seeks client’s support if additional information is needed to resolve the balance