Office 365 Upload Blocked?

Feel free to read my witty account, or jump right to the bottom for the directions on solving this issue quickly!!


Okay, so here's the scenario. So you open a Word doc or Excel spreadsheet and you notice a yellow band running across the top of the program. Within the band it says something like this "UPLOAD BLOCKED You are required to sign in to upload changes to this location." But it appears you are signed in. You look up at the top right of the program window and there's your name. You click on it and yep, sure enough, you're signed in alright. What the heck!! You decide, well I'll just sign out and then back in. That should do it. But...nope. That didn't work either. Well, how about restarting the computer. Maybe by some Microsoft magic, that will solve the problem....nope. "UPLOAD BLOCKED You are required to sign in to upload changes to this location." GRRRRRRrrrrrrrr.





Maybe like me at this point, you send a message off to Microsoft Office 365 Support, and ask them to give you a call asap because you don't have the time, energy or patience to wade through their universe of cryptic forum posts. When they call you back you spend the next couple of hours on a screen share, with a nice/cordial technician that is trying every trick they know in the book. As they direct you to copy and past the 10th code into Power Shell they say, excuse me one moment and put you on hold. Then come back and say let's try this.....


Here comes the solution that has fixed this problem for me and many of our clients....


"Excuse me sir, can you right click on the blue OneDrive cloud icon in your system tray?" the technician says. I quickly respond, "Sure..." They then say now click on "More". "Okay, done." I retort. "Then click settings, the office tab and then un-check the box labeled Use Office 2016 to sync Office files that I open" they direct. I quickly comply. They say, "now restart your computer and it should work correctly." I do as they say, an viola problem fixed.


Of course I try to get to the bottom of this with questions. But the technician doesn't really know, so I decide not to waste either of our time. I quickly thank him for his help and move on with my day.


Let's review....

1. Right click the blue OneDrive for Business icon in the system tray.

2. Click on settings.

3. Click on more.

4. Click on the Office tab.

5. Uncheck the box called: Use Office 2016 to sync Office files that I open.

6. Restart your computer.

7. Perform a triumphant fist pump or the Carlton Dance. Your choice.


Here is the culprit!

Hopefully that did the trick for you. Its super simple and has solved it for us 95% of the time. If it didn't and you still need help, give us a call or contact us via our website. We'll help! This first one is on us!


About us...

We are a young, small IT Managed Service business headquartered in Fond du Lac, WI. Our team is made up of high energy, fun loving, service oriented people looking to add real value to the customers we serve. We aren't okay with status quo. On a daily basis we attack standards in an effort to improve and offer more than is expected.

Our Mission:

• Deliver unmatched quality.

• Deliver unmatched pricing.

• Win/ win or no deal.


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• Cyber Security & IT Consulting

Panacea Solutions, LLC 54 E. 1st St. Fond du Lac, WI 54935

Phone: 888.507.0727 Fax: 888.621.4796 E-mail: info@panaceasolutionsllc.com

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