Pana-Tech: Helpdesk

  • We serve as your first point of contact when you're seeking technical assistance over the phone or through email.

  • We perform remote troubleshooting through diagnostic techniques and relevant questions.

  • Our helpdesk technicians determine and deliver the best solution based on details you share from your specific situation.

  • We remotely troubleshoot, diagnose and resolve hardware and/or software issues.

  • We will respond to your email issues within 15 minutes of receiving them!*

  • Our team approach to problem resolution: your issue goes to the right technician.

  • We keep a running history of working with you allowing our whole team to stay informed and knowing your computer's history helps solve problems faster.

  • We not only solve your problem, but we tell you what we found, how we fixed it and how to avoid it in the future!

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Click on one of the logo's to learn about our helpdesk subscriptions!

Panacea Solutions is a company made up of extremely talented and motivated individuals.  Each one of us bring important tools to the table to serve our companies purpose.  That purpose is to be the one you trust to help secure your technology, solve your technology problems and answer your technology questions.

Looking for an ally that you can count on to make and keep technology working for you?  Schedule your free business or home network assessment today!

For immediate service call: 920.309.6133